24/7  Answering Service New York

Business owners and professionals in upstate New York know that customers have a lot of choices when it comes to choosing where they get their products and services. Be sure to capture all interested new business opportunities. With the answering service teams in Auburn, Syracuse and Watertown providing a local presence to New York state, you will be able to extend your hours of operation and availability for new business — servicing callers 24 hours a day, 7 days a week.

Whether you’re a growing business with fluctuating support needs, an attorney looking for additional administrative support or a doctor looking for an after hours service, you will enjoy the attentive professionalism of our friendly answering service agents and virtual receptionists. Need a bilingual team member? We’ve got your covered with team members who are ready to assist your callers with the same level of attention and care that you would.

Contact us today to get your organization a no-obligation quote on services and chat with a member of our onboarding team to learn how simple the setup process to get 24/7 answering service coverage. Once you’ve experienced our New York answering service you’ll wonder why you didn’t start your service sooner.

Elation New York Locations

New York Answering Service Locations

Auburn Answering Service Team
242 Westlake Avenue
Auburn, NY 13021

Syracuse Answering Service Team
3532 James Street
Syracuse, NY 13206

Watertown Answering Service Team
522-A Bradley Street
Watertown, NY 13601

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24/7 ANSWERING SERVICE SOLUTIONS

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New York Answering Service

We understand running a business in requires a person to wear many hats. Whether your just starting your company or have been successfully managing growth for years, our dedicated New York answering service teams can help free up some of your time throughout the day.  To continue to succeed it’s critical to find quality partners. That’s where our Elation Answering Service team can help. You can feel confident knowing that some of the most crucial aspects of your business are being handled promptly, professionally, and correctly and every call is answered with a smile in our voice. For over 20 years Elation Answering Service has been a leader in New York answering service by offering affordable rates with call answering services 24 hours a day, 7 days a week.

Here are a few reasons why businesses have been using our services for overnight business answering service support, overflow phone answering service for small business, and customized virtual receptionist services for over 20 years:

  • HIPAA Compliant
  • Industry-leading Technology
  • Customized Scripts & Answering Protocols
  • Dedicated Agents

Why Choose Us?

Elation Answering Service is more than just a smart, easy, and affordable way to manage your calls. We want to ensure that we live up to being a true business partner by providing personable answering service and virtual receptionist agents delivering first-class support to you and your customers.

From message forwarding to appointment scheduling or order-taking, our agents are always on call, ready to provide exceptional customer service. Whether you are reorganizing your business priorities, trying to cut costs, or just want to spend some extra time with your family, you’ll never miss another call. Whatever your needs, Elation Answering Service is much more than just a typical call answering service—we’re your answering service.

24/7 Answering Service

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

We're Local

Elation Answering Service is truly part of the New York business scene. With our three answering service facilities right here in New York plus multiple regional offices, you can be sure that your business has the advantage of utilizing and supporting your community, not some offshore dialing farm.

Customer Care

Elation Answering Service knows how much you value your customers, and we want to keep them happy just as much as you do. The positive attitudes and hospitality of our agents will be sure to warm your customers like a beautiful summer night. Our tireless staff works day and night to ensure that your customers will always be greeted with a cheerful voice and easy solutions, leaving them happy and satisfied you’re your company’s level of service.

It Makes Financial Sense

Companies often find that hiring an answering service is an ultimate cost-cutting tool. An answering service can replace the need to hire a full-time receptionist or administrative assistant. The money saved on a salary and benefits package combined with the efficiency of never missing another call makes our service second-to-none in terms of ROI.

Answering Service Success

It works! Our professional staff is trained to know exactly how to handle each call to best suit your needs. With 24/7 service you can feel confident knowing that customer service is being handled even after hours, generating business, and serving customers when you aren’t able to.

Fits Businesses of All Sizes

Whether you’re on the job site or at the office, customer communications are key to your business. We give you another tool for your toolbox – so you’ll never miss a new opportunity. Our professionally-trained specialists deliver a custom-built, cost-effective and personal voice for your new and current customers, 24/7/365.

Live and Local Agents

Polite, friendly interactions handled by hard working, reliable and loyal colleagues in New York and our other regional offices, so they understand the community just as you do. Our New York based agents provide a local presence for your business. When you partner with Elation Answering Service, your call center service will be exceptional.

Complete Care

Our clients choose us for our personal and professional service, best-in-class technology and, most importantly,
the dedication of our highly-qualified agents. Connect with us today to find out how
we can design a menu of services customized to fit your business needs.

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