There are few things more painful or urgent than tooth pain. Don’t leave your patients feelings desperate. For quality patient care, having a live person on the other end of an after-hours dental pain phone call is a necessity. If your office provides after hours care, it is extremely important to appear available at all times. A dental pain answering service can help you with this.
Elation Answering Service wants your dental practice to be accessible in the case of patient pain. It can cause a patient a lot of stress to receive an automated message during a crisis. With our 24/7 support, you can rest easy knowing that you will be contacted by your dental pain answering service if a patient needs you.
Our answering service agents are thoroughly trained to respond appropriately to urgent situations. We regularly revisit scripting and on-call strategies to determine the most appropriate protocols for after-hours calls. Our phone answering services are HIPAA compliant, so your patients’ information and records are secure and backed-up on our systems, which are regularly updated to ensure from hacks or system failures.